Terms of Service
Last updated: September 27, 2026
Acceptance of terms
By creating an account or using RYDO's website or mobile apps, you agree to these Terms of Service. If you do not agree, please do not use the platform.
The RYDO platform
RYDO connects riders who request rides at a price they set with independent drivers who submit offers. RYDO is a technology platform that facilitates this matching; drivers are independent and responsible for the transportation service they provide.
Accounts
You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You must be old enough to legally enter into these terms in your jurisdiction to use RYDO.
Fares and payments
Fares on RYDO are negotiated directly between riders and drivers through ride requests and offers. Once a rider accepts an offer, that fare is binding for the trip unless both parties agree otherwise. Payment methods (e.g. cash) are arranged directly between rider and driver.
Conduct
You agree not to misuse the platform, including submitting fraudulent ride requests or offers, harassing other users, or attempting to circumvent safety and verification features.
Suspension
We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a safety risk to other users.
Disclaimer
RYDO is provided "as is" without warranties of any kind. We do not guarantee the availability of drivers, accuracy of ETAs, or uninterrupted service.
Contact us
Questions about these terms can be sent to support@rydo.site.